Shipping Policy

Hellstar Sport Shipping Policy

Last Updated: October 2023
Effective Date: October 2026

Welcome to Hellstar Sport!
We’re dedicated to delivering your orders safely, quickly, and reliably — across the United States and around the world. Please review our shipping policy below for full details on delivery times, rates, and processing.

1. Shipping Locations

We proudly ship:

• Across the United States (all 50 states)
• Worldwide, including Europe, Canada, Asia, the Middle East, and Australia

Our fulfillment centers are strategically located in the United States and select international warehouses to ensure efficient delivery.

2. Processing Time

All orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
Orders placed after 3 PM EST will begin processing the next business day.
You will receive a shipping confirmation email with a tracking link once your order has been dispatched.

3. Estimated Delivery Times

Delivery times are estimates and may vary slightly due to customs, weather, or carrier delays beyond our control.

4. Shipping Costs

• United States: ✅ Free Shipping on all orders — no minimum required.
• Worldwide Shipping: 🌎 Standard international shipping charges apply and are calculated at checkout based on destination and package weight.

Any applicable customs duties, import taxes, or fees are the responsibility of the customer.

5. Tracking Your Order

Once your order has shipped, you’ll receive a tracking number via email.
You can use it to track your delivery status directly through the carrier’s website or from your Hellstar Sport account dashboard.

6. Delayed or Lost Shipments

We partner with trusted carriers including UPS, USPS, FedEx, and DHL.
While delays are rare, external factors may occasionally affect delivery times.
If your order hasn’t arrived within the expected window, please contact info@hellstarsport.com with your order number, and we’ll assist you immediately.

7. Incorrect or Incomplete Address

Please double-check your shipping details before placing an order.
If an order is returned to us due to an incorrect or incomplete address, you’ll be responsible for reshipping costs.

8. Order Changes or Cancellations

Orders can be modified or canceled within 2 hours of placement.
After that, orders may have already been processed and shipped.
If your order has already shipped, please follow our Return & Refund Policy once your item arrives.

9. Pre-Orders and Special Releases

Some limited-edition or pre-order products may have longer handling times.
Estimated shipping dates for these items will be displayed on the product page.

10. Customer Support

Our team is here to help you with any shipping-related inquiries.

📍 Hellstar Sport Headquarters
1480 Hammock Ridge Rd, Apt 13303
Clermont, FL 34711
United States

📧 Email: info@hellstarsport.com
📞 Phone: +1 (612) 843-9094
🌐 Website: www.hellstarsport.com

Hellstar Sport – Built for Performance. Made for You.